Shipping and Digital Delivery Policy | Mannasukh
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Shipping & Delivery Policy

Last updated: March 2025

100% Digital Platform. All services delivered online. No physical products shipped.

Service Delivery

ServiceMethodWhen
Individual TherapyVideo/Audio (Zoom/Teams)Booked time slot
Group TherapyVideo callWeekly schedule
WorkshopsLive Zoom / RecordedScheduled / Instant
Mana AIIn-app chatInstant 24/7
Self-Help ToolsIn-appInstant
Certificates/ReportsEmail PDFWithin 48 hours

After Booking

1. Email confirmation with video call link
2. SMS reminder 1 hour before (via MSG91)
3. Link available in Dashboard → Appointments

Requirements

Internet 1+ Mbps, Camera + microphone, Chrome/Safari/Firefox, No physical deliveries